Terms & Conditions - Participants

Bookings cannot be cancelled or transferred to another day and time. 

If a participant can’t make it to a class they’ve booked, they should tell the teacher as early as possible, and some teachers might agree to let them use their voucher to join another class. But this is entirely up to their discretion and we recommend participants to always attend classes they’ve booked.

We recommend a bandwidth of at least 15 Mbps (up/down). For the best result, please install the native Zoom app and keep the app updated. We do not provide refunds for connection issues. Arrive a bit early to test the video link and contact the teacher before the class if you are having an issue.

Bring a +1 for free. Classes with the double heart emojis accept 2 participants for the price of one. Participants can both practise from the same room, or the booking participant can forward the link to the other participant when received (one hour before the class).

Class passes are strictly non refundable, make sure you use all the classes within the given time. A class pass can only be used with the teacher you bought it from. They cannot be exchanged for classes with another teacher.

Once you book a class with a class pass, the booked class is non refundable and non transferable to another class. Make sure you can attend the class before you book.

Participants (and +1's) must be sufficiently healthy to practise yoga and in any doubts they should request professional advice before booking a class.

Participants (and +1's) agree with the disclaimer and the terms and conditions when booking. We cannot be liable for any injuries sustained whilst practising with a teacher on the platform.

For everyone’s safety we require cameras to be on. Yoga teachers are allowed to record their screen for their personal use, but only on the speaker view. To avoid appearing on a teacher’s video recording stay on “mute” at all times. We do not record the classes. As a participant, you are not allowed to record the class.

Some teachers' insurance require a health certificate to be filled in by participants, kindly fill it in if you get such a request from the teacher.

The teacher will get a participant’s email address, name and surname. Teachers are allowed to download their contact list when leaving the platform, therefore they will be able to email participants outside the platform.

Always book our teachers via the platform. That way we act as a neutral third party if you have any issue with your classes and you don't breach our fee avoidance policy. It is forbidden for teachers to organise classes outside the platforms with students they have connected with on the platform.

You will get an email after each class to ask for a review. Please do provide honest feedback on your session, it will help both teacher and other students. We reserve the right to not display reviews if we suspect they have been written by AI or by the teacher.