Teachers - Help / FAQs

Platform FAQs

How do I use Live Yoga Teachers?

Live Yoga Teachers is a platform designed to help you organise your online classes stress-free. You create your account, create classes and sessions, and we do the rest. Except the teaching!

What can I teach on Live Yoga Teachers?

You can teach any type of yoga you are qualified for. You can decide on type of yoga, class duration, class price, add a more specific audience, number of participants, language and more! Let us know if a type of yoga you'd like to teach is missing.

How much commission do you take?

We take 20% commission on the class price. This allows us to cover video costs, payment fees and other platform running costs.

So if you charge your students £8 for a class, you’ll pocket £6.40 per student.

Teachers who teach consistently to more than 25 participants a week get a lower commission. Get in touch if this is your case so we can adjust the commission.

Rates might change in the future, but we guarantee they’ll stay reasonable.

When do I get paid?

You get paid once a week for all sales made during one week. Some cancellation will happen, but it should balance itself out. In case you have more cancellations than booking revenue, we’ll wait until you’re above zero to start paying you again.

Will Live Yoga Teachers be emailing my students?

We will only send marketing emails to students who opt in our newsletter. We will not use your contact list.

The platform will send automated emails to your students : booking receipts, class reminders, video links and weekly schedule update.

We reserve the right to email the entire user database for platform changes : technical update, new feature, T&Cs changes, etc...

How do I create a Stripe account?

We use Stripe to collect payments. For you to be able to get paid, you’ll need to create a Stripe account and link it to you own bank account. All you need is your own bank account details, an ID, and to fill in the online form. You can do all this from your dashboard once you have created an account with us.

Why do I need to upload an ID?

Stripe requests to verify your identity to comply with local regulators and bank partners. Verifying identity is a common process when you open a bank account, to avoid money laundering, terrorist financing, and tax evasion. Depending on where you are based, you can use a valid passport, ID card or drivers license to verify your identify.

What kind of insurance do you require?

Most yoga teachers have an insurance as members of their yoga association. We either need a copy of your association membership, or a copy of your private insurance.

What kind of diploma do you require ?

We require a copy of your latest teacher training certificate. If you dont have any, or you can’t find it, please upload a Yoga CV with up-to-date experience.

How long will you keep my account live?

if your account has been inactive for more than 2 years, we will pause it. You can email us to reactivate it.

Can I cancel my account?

You can request an account cancellation anytime, it will be effective within 2 business days. All future classes will be cancelled and the students will be refunded.

Classes FAQs

How much can I charge per student?

We have a minimum fare requirement of £8 (€9) per class at the moment. This minimum price might change in the future. You can charge as much as you want - well as much as you think your students are willing to pay!

How do I update my contact list ?

If you want to add students to you contact list, you'll just need to send them the invite link, located on your student page. They can sign up and they'll follow you straight away and get your updates.

You own your contact list and if you were to decide to leave the platform, you'll be able to download it. You have access to your contact list all the time on your students tab.

Can I record my classes?

We do not provide any recording features at the moment. You can record your screen with a third party, but we ask you to not have any students on your screen if you decide to record your screen. It's forbidden to use people's images without their consent.

We are working on adding a recording option for the students to be able to re-watch for 24h (or in case they missed the class).

Can a student cancel a class?

Students can cancel up to one hour before the class, they’ll get refunded. We are working on offering a credit instead of a refund.

They can book up until the beginning of the class, but are advised to book at least 15 minutes before the class to have time to get ready.

Can a teacher cancel a class?

You can cancel a class but we recommend regularity and reliability to build up students. You could plan fewer classes to make sure you get enough participants each time, and only add a class when the other ones are full!

Students will be refunded for any class you cancel.

How do I get students?

Live Yoga Teachers is first targeting teachers who already have a student contact list for their current Zoom classes.

We provide a link, and an email example, for you to send to your students. When they click on the link, they are asked to sign up to the platform and they follow you straight away.

They'll be able to book your classes and they'll get your weekly class reminder. You can identify those students in your student list, they are marked "referred by you", so you know who hasn't made the switch yet (and you can re-email them).

Once the platform is launched to the public, we'll start getting web traffic, which will help you get new students. We are going to use all digital marketing channels to get new users (Google, Facebook, Instagram, LinkedIn, Twitter etc...) , and we have a lot of good ideas to make the platform successful and democratise access to yoga.

Will the student have the camera on?

We ask all students to have their camera on. If a student refuses to have its camera on, you're welcome to disconnect the student from the class (after a kind warning). It is recommended to mute all participants at the beginning of the class to avoid background noise (if not muted, a noise could shift the video to the "noisy" participant, instead of staying on the teacher)

What is the difference in between a class and a session?

When you create your class, you decide on type of yoga, level, language, price, specific audience and a class description.

When you create a session for a class, you pick the date, the duration, location, and whether its a private class or a class open to everyone.

How do I set up for the class?

Make sure you plug in your device to have sufficient power for the entire class, position yourself in front of a white wall if possible, and avoid being backlit so the students can see you!

Will you provide a cover in case I can’t teach?

Currently, the best way to organise a cover in case you become unavailable to teach a class is for you to ask teachers in your network directly. They will need to register to our platform so they agree with our T&C's, and you will need to send them the class link, and organise to pay them back yourself. We're looking into providing a more automated process, and also of a way for you to find cover teachers outside your network

Can I offer a discount for concession, or offer a free first class?

The best way to organise a discount or a free class, is for you to share the student link that you will get one hour before the class. We are working on providing coupons for teachers to give the students.